Frequently Asked Questions (FAQs)
How do I care for my cake following pick up?
If you will be waiting for longer than 3 hours to consume your cake, please store in refrigerator. Take cake out 30 minutes to 1 hour to allow it to come to room temp before serving.
How do I receive my cake?
Pick up is in East Williamsburg & Bushwick. I will share address upon payment is made, two days prior to pickup. While pickup is preferred, delivery is available through Uber Package/transport for an additional fee. Please note I cannot be responsible for the cake once it is handed off.
Do you offer specialty diet options?
Baking Not Flaking is a completely nut-free kitchen. I do not offer any alcohol based cakes at this time and while dairy-free options are available, we do not offer vegan or gluten free cakes at this time.
What is your cancellation policy?
Orders can be cancelled up to 1 weeks notice with a half refund of their initial deposit.
How far in advance should I place my order?
The earlier the better! I require at least one weeks notice to ensure there is ample time to execute your ideal cake. If a celebration comes up in less than one week’s notice, the order will incur at $50-$75 rush fee depending on availability.